Revenza decides which chargebacks are worth fighting, wins the ones that are, and prevents the rest before they're filed.
Built for SaaS subscriptions on Stripe.
Subscription businesses get hit harder than ecommerce. Recurring billing means more charges per customer, more "I don't recognize this" moments, and a 12-month window of charges any one of them can dispute.
of subscription disputes are filed by your real customers — "I don't recognize this charge" sent to their bank instead of a refund request to you.
of disputes go unanswered. The merchant misses the deadline, or doesn't have the evidence ready, or doesn't know it's worth fighting.
added in 2025 on every dispute you lose. On top of the chargeback amount and the original processing fee. Losing is more expensive than it used to be.
Most tools do one of these. Stitching three together becomes its own job. We do all three and route every case to the right answer automatically.
Per-case win-probability scoring. We tell you when a dispute is worth fighting and when a $30 refund saves you the $45 in fees you'd pay to lose.
Reason-code-precise evidence packets. CE 3.0 auto-qualification where Visa rules allow. The fights we take, we mean to win.
Visa Order Insight, RDR, and Mastercard Ethoca alerts wired up. A pre-dispute refund costs $25 of our fee. A lost chargeback costs you a lot more.
Two honest answers to the two questions everyone asks.
Built for one-off ecommerce orders. Doesn't model the things that matter for subscription evidence — proration, plan changes, dunning history, prior undisputed renewals. Their case team writes the same response for a t-shirt and a SaaS plan.
Generic template, auto-submitted. No fight-or-refund decision; it submits everything. No prevention layer. It's a feature inside a billing product. We're a focused tool for the small share of revenue that gets contested.
20% of recovered chargebacks, capped at $200 per case. $25 per prevented alert. No monthly fee, no minimums, no sales call.
If we lose a case, you pay nothing for that case.
We're inviting merchants as we ship. Drop your email and we'll let you know when it's your turn.